Call us today: 1-800-731-6334

MEDI has been providing O.E.M certified support for legacy through current model microform, document scanning, and associated hardware and software platforms since 1980.

We are fortunate to have the best trained, competent technicians in the mid-Atlantic region providing you the expert support for the equipment you rely on to keep your business moving forward.

If you are in need of maintenance or repairs send us a message below and our support team will contact you to schedule the appropriate response for your specific requirement.


Please fill out the form below to submit service and support requests.  You will be contacted via the phone number provided shortly.

Please send any pertinent screenshots using this box:

Separate Submission - Screenshots (.jpg or .png)

Remote Support

Enter PIN Code:

Automating A/P

A/P Automation and it’s benefits

Content Management

Click here to learn more about document management 2.0

Document Conversion

Easily go from hard copy to digital

Thought Leadership

Learn what the industry is talking about

Live Presentation

View our scheduled Live Broadcast

MEDI made it a point to fully understand our paper generation and retrieval process, no other vendor took the time or went to that extreme to help us out.

-Reliable Contracting Company

Thank you for your professional support and we would recommend MEDI to anyone that wants to work with a top notch records management company.
-Town of Indian Head Maryland

We are finding that the microform machines are performing well, and our patrons report that they are, indeed, more “intuitive” that the previous equipment that we had in place.

-Hood College

The set-up and training provided by MEDI has proved to be excellent, which allowed for a smooth transition. I feel confident in recommending MEDI to anyone who deals with record management and security concerns.

-Town of Poolesville Maryland

The benefits of migrating to an electronic document storage solution have been extremely positive. We now save time and effort in the retrieval of document, research is effective and efficient, and we are able to ensure we are complying with the varying document retention regulations on all levels.

-St. Mary’s County Public Schools

Installation and training was a breeze and your technical staff was great. We had the system up and running within two hours and trained by mid afternoon. Whenever we had questions, during the initial start up process, MEDI’s staff was right there and very professional.

-Reliable Contracting Company

I want to say that the MEDI staff is top notch and a great partner/vendor that delivered an unprecedented solution that everyone should consider as part of their day to day operation.

-Kent County Public Schools

When we originally contacted MEDI about going paperless, we knew what a large undertaking it would be being an insurance company receiving hundreds of claims a day. The knowledgeable and helpful staff of MEDI has helped make the transition to paperless smooth.

-Hirsch Financial Services, Inc.

Now that we can submit our claims faster because the supporting documentation is available the same day that the patient is seen is simply icing on the cake!

-Advanced Medical Management

I had reviewed several electronic document storage solutions, but could not find a solution which provided a user friendly interface, capability, or modulation that MEDI’s document management solution provides. MEDI’s document management solution delivers the ability to easily scan, file, store, retrieve, and transmit documents which integrates into day-to-day business operations.

-St. Mary’s County Public Schools

We are proud to say that we are almost 100% paper free and we use MEDI’s document management system (DMS) in every department from accounting, human resources and pupil services and many others. We no longer have to deal with the paper process and expense, and when anyone needs to get a file it is a matter of a click of the button at any PC and the file is there in seconds.

-Kent County Public Schools